Request access to licenses

A company can have one or more licenses (including collections) in NEN Connect. For example, a custom-made collection combined with a standard package. Depending on the choice of the administrator, a user may or may not have access automatically. If a user does not have access, he or she can make a request.

Request access

Via "Home", “Requests" and "My Profile" a user can see to which collections access can still be requested.

In the license overview a user can see to which licenses access can be requested or has already been requested.

If access is requested, the applicant and company administrator(s) will receive a confirmation via email.

NEN Connect License requests_Profile and homepage NEN Connect License requests_on Requests tab

In the license overview a user can see to which licenses access can be requested or has already been requested.

License requests_company licences overview NEN Connect My profile_Request accesss to license

If access is requested, the applicant and administrator(s) will receive a confirmation via email.

Open requests

On the Homepage the administrator can immediately see if there are any requests that still need to be processed.

A user (and administrator) can use “Requests” to check for requests.

NEN Connect Admin_homepage open requests

On "Requests > Licenses" anyone can view the open requests within the company. The administrators have the option to either approve or reject requests. You can also view the previously concluded requests.

By default, the requests of the past month are shown, but this can also be adjusted to week, quarter or year.

NEN Connect Admin_Requests license overview

Managing requests

An administrator can approve or decline several requests at the same time or one by one. The applicant(s) will receive an email with the approval or rejection. If approved, the license can be viewed directly by the user(s).